What skill set involves communicating, interacting, and building positive relationships?

The skill set that involves communicating, interacting, and building positive relationships is often referred to as interpersonal skills. These skills are crucial in various aspects of business management, as they enable effective interaction between individuals and groups. Interpersonal skills encompass a variety of abilities such as active listening, empathy, and conflict resolution, which contribute to creating a collaborative work environment.

Individuals with strong interpersonal skills can effectively establish rapport with colleagues, manage team dynamics, and foster a positive workplace culture. This ultimately leads to improved teamwork, morale, and productivity within an organization. In contrast, while decision making, planning, and delegating are important management functions, they do not specifically focus on the nuances of communication and relationship-building that define interpersonal skills.