What is the two-way process of sending and receiving information called?

The two-way process of sending and receiving information is referred to as communicating. This concept involves not just the transmission of messages from one party to another, but also the active engagement of both parties to ensure that the message is understood and that feedback is provided. Effective communication encompasses listening, clarifying, and responding, which are all vital components of the process that facilitate mutual understanding and collaboration.

In the context of business management, strong communication skills are essential for fostering teamwork, resolving conflicts, and promoting an open exchange of ideas. This is especially important in organizational settings where clear and effective communication can lead to better decision-making and enhanced productivity.

The other options do not accurately define this process. Interpersonal skills are broader and refer to the skills used to interact effectively with others, while delegating focuses specifically on assigning responsibilities or tasks to others. Planning involves setting objectives and outlining a strategy to achieve them, which is a different function from the back-and-forth interaction inherent in communication.